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Last updated: November 29, 2025
By using our website, you agree to these terms. Questions? Contact us at info@ankaelectro.com.
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Agreement to Terms
By accessing, browsing, or using the AnkaElectro website (ankaelectro.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
Note: These terms may be updated from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.
πUse License & Website Access
AnkaElectro grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.
What You Can Do:
- Browse products and view product information
- Make purchases for personal use
- Create and manage your account
- Read reviews and product descriptions
What You Cannot Do:
- Reproduce, duplicate, copy, or resell any part of the website
- Use the website for any commercial purpose without our written consent
- Attempt to reverse engineer, decompile, or extract source code
- Remove copyright, trademark, or proprietary notices
- Use automated systems (bots, scrapers) to access the website
- Interfere with or disrupt the website's security or functionality
ποΈAccount Registration
To make purchases, you may need to create an account. You are responsible for:
π Account Security
- Maintaining the confidentiality of your password
- All activities that occur under your account
- Notifying us immediately of unauthorized access
π Accurate Information
- Providing accurate and complete information
- Updating your information when it changes
- Being at least 18 years old or having parental consent
π¦Product Information & Availability
We strive to provide accurate product descriptions, specifications, images, and pricing. However:
- Product Images: Colors may vary from screen to screen. Images are for illustration purposes only.
- Pricing: Prices are subject to change without notice. We reserve the right to correct pricing errors.
- Availability: Products are subject to availability. If a product becomes unavailable after you order, we'll notify you and offer a refund or alternative.
- Specifications: While we aim for accuracy, specifications may change without notice. Refer to manufacturer documentation for final details.
β οΈ Important: We are not liable for any errors or omissions in product information, including descriptions, prices, or availability.
π³Pricing & Payment
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Currency
All prices in Turkish Lira (TRY)
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Payment Methods
Credit cards, bank transfer, installments
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When Charged
At order placement
Payment Terms:
- Payment must be completed at the time of order placement
- We accept major credit/debit cards, bank transfers, and installment plans
- All transactions are processed securely through certified payment gateways
- Prices include applicable taxes (KDV/VAT) unless stated otherwise
- Shipping costs are calculated and displayed before checkout
- We reserve the right to refuse or cancel orders suspected of fraud
πShipping & Delivery
We ship throughout Turkey via reliable courier services. Delivery details:
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Delivery Times
- Istanbul: 1-2 business days
- Major cities: 2-4 business days
- Other locations: 3-7 business days
π¦ Shipping Costs
- Free shipping on orders over TRY 5,000
- Standard rates apply otherwise
- Calculated at checkout
Important: Delivery times are estimates. We are not responsible for delays caused by shipping carriers, customs, weather, or events beyond our control. You will receive tracking information once your order ships.
β©οΈReturns & Refunds
We want you to be completely satisfied with your purchase. For detailed information about returns, refunds, and exchanges, please refer to our comprehensive Refund Policy.
Quick Summary: Most items can be returned within 14 days of delivery. Items must be unused, in original packaging, with all accessories. Refunds processed within 7-10 business days.
βοΈWarranties & Liability
Product Warranties
Products sold by AnkaElectro come with manufacturer warranties as specified by each brand. We assist with warranty claims but are not the warranty provider unless explicitly stated.
Limitation of Liability
To the maximum extent permitted by law, AnkaElectro and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products, including but not limited to loss of profits, data, or business interruption.
π«Prohibited Uses
You agree not to use the website:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any local, national, or international regulations or laws
- To infringe upon or violate our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, slander, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the website
πIntellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of AnkaElectro or its content suppliers and is protected by Turkish and international copyright laws.
Your Rights: You may view, download, and print pages from the website for your own personal, non-commercial use, subject to the restrictions set out in these terms.
πThird-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by AnkaElectro. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that AnkaElectro shall not be responsible or liable for any damage or loss caused by your use of such websites.
πTermination
We reserve the right to terminate or suspend your account and access to the website immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the website will cease immediately.
βοΈGoverning Law & Disputes
These Terms are governed by and construed in accordance with the laws of Turkey. Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.
π‘ Tip: We encourage resolving disputes amicably. Contact us first at info@ankaelectro.com before pursuing legal action.
πContact Information
If you have any questions about these Terms & Conditions, please contact us:
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Questions About These Terms?
We're here to help. If anything is unclear, reach out to us. Our team will respond within 24-48 hours.
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